What do the lights mean on my BT TV box?
Left. Red: Low-power standby. Purple: Active standby. Blue: Powered on.
Why does BT TV take so long to activate?
The reason it does this is because the box goes into a very deep sleep to avoid energy wastage when it get’s going again it’s not immediately ready and has to warm up first. Think of it like stretching before a long run.
How do I turn off visual description on BT TV?
Turning audio description on and off Or you can do it through your TV settings. Press the Home button on your remote then go to Settings > Audio Description > and choose your preferred setting then click Done.
What Colour should BT box be?
The lights on a BT Hub are a little different to the majority of different routers out there, so you’ll need to look through a colour coded guide to know what’s what. Generally, green and blue are considered to be good, whilst red, orange and purple aren’t so good.
What does purple light on BT TV box mean?
Re: Purple light This can happen if there is cable work, and the cable pair records are wrong, and you are now connected to the wrong circuit.
How long does it take for BT TV to activate?
On the day your BT Broadband service is activated on your line, the actual activation can take place at any time up to midnight.
Why does it take 2 weeks to set up broadband?
Two weeks is about right for a new residential provision. Business lines are usually quicker. Charging will not start until your service is activated. Advance charges for provision of service, and initial line rental is normal.
How long does a BT box take to update?
It shouldn’t take more than four or five minutes for the box to update itself, provided your broadband speed is at an acceptable level (4Mb or up). What is the box displaying at the moment? Thanks for your swift reply. I eventually gave up, cancelled the software update and continued with the set up.
How long does BT YouView take to load?
A YouView Box FAQ Give it a couple minutes to get itself ready and then it should load as usual. If this doesn’t help, it’s worth trying a Maintenance Mode Reset, Option 2 (keep recordings) as it can resolve the issue. This will keep your recordings but you do need an internet connection for it to work.
How do I turn off Audio Description on BBC?
On the BBC iPlayer website Switch over to the non-AD version by selecting Turn off Audio Description on the white bar at the top of the playback screen, or deselect ‘Audio Described’ at the bottom of the playback screen.
Why is my BT box solid orange?
Re: Solid Orange Light on smart hub If the light is solid orange, then the Hub has a broadband connection but the login details it’s looking for to connect you to the internet are wrong or missing. Dial 17070 from your landline and make sure that the phone number on the line is what it should be.
What does flashing pink mean BT?
Flashing orange: Connecting to broadband – wait 30 seconds. Solid orange: There’s no broadband connection – connect via Ethernet and follow the instructions in your web browser. Flashing pink: Hub is working fine, but there’s no broadband connection. Red: there’s some other problem – turn off and on again.
Why is my BT Hub glowing purple?
What does a flashing purple light on a BT Hub mean? If you’re using a BT Smart Hub, BT Smart Hub 2 or Ultrafast Smart Hub the flashing purple light means that the Hub is working but you don’t have any internet access.
What does pink light on BT box mean?
A pink/purple light is something we do not like to see, it basically means that the HUB is fine but there is no connection between it and the exchange. This could be down to a loose cable, issues in your area, you c… bt.response.lithium.com/portal/convers…
How do I know if my BT line is active?
You can follow the status of your broadband activation by tracking your order online, or via the My BT App. If our engineer’s carrying out the install, they’ll prove the service is working when they leave the premises.
How long does it take for BT to activate?
On the day your BT Broadband service is activated on your line, the actual activation can take place at any time up to midnight. You should receive an email or text from us when it’s activated. You can follow the status of your broadband activation by tracking your order online, or via the My BT App.
How long does it take for broadband to be activated?
If you’re staying at the same address on the same product (for example, Broadband, Superfast Fibre or Fibre 100) it should take 1 day. If you’re staying at the same address and changing product (for example, Broadband, Superfast Fibre or Fibre 100) it should be 1-2 weeks.
How do I update my BT Vision box?
On the remote control press the purple home button, navigate up to Settings and press OK. Navigate down to Software Information and press OK. Select Update Software and press OK. Your TV Box will now update to the latest software version (from 0.5.
Why is my BT box not finding any channels?
Try re-tuning your box and scanning for channels: Press the Home (or YouView) button. Go to Settings > Signal & Connection > TV Channels > Retune Channels.
Why is my BT YouView not working?
To make sure: Press the Home (or YouView) button then go to Settings > Information & Reset. Select Software Information. Select Update Software.
Why is my TV explaining what is happening?
You are hearing Described Video (DV), a service that helps people who are blind or have low vision to enjoy the program. Your TV or set-top box will have an audio or language setting that allows you to select standard audio or DV.
Why is there Audio Description on my TV?
Audio Description is a setting within your TV that provides narration of important visual elements during a TV program to help people with impaired vision or those who otherwise need help to understand what is being shown on screen.
What is a BT Vision+ box?
If you’re familiar with Sky+, then BT’s box is a concept you understand. It’s a hard disk recording box that lets you record live TV as well as access on demand content. The Vision+ box has two tuners, so is capable of recording one channel, whilst you watch another, or recording two channels at the same time.
What is the difference between BT Vision and Sky?
First of all the channel choice is less than you’ll find on Sky and Virgin. Also, BT Vision does not yet support multi-room, and so (unlike Sky) you can’t have two boxes in use at your home at the same time. Finally, at the time of writing, BT Vision does not support live HD TV.
Can I watch the BBC on BT Vision?
Sure, there are a number of HD movies that you can download to your Vision+ box, but as yet, there is no live BBC, ITV or Channel 4 HD available on the BT Vision service. BT Vision is a great alternative to sky’s digital TV service.
What happened to BT YouView PVR?
For a short period after the shutdown, there was a software update which allowed the box to be used as a FreeView PVR. That update is now no longer available. If he wants a BT YouView box, then he can add it to his existing BT Broadband account.